Terms of service.

Terms of service

These terms apply to painting services provided by Painter Hotline, a Colorado trade name of Search Converts LLC. Every written estimate incorporates them. Where a signed estimate and these terms differ, the signed estimate controls.

Estimates

Written estimates are valid for 30 days unless stated otherwise, and are based on the conditions visible at the time they were prepared. Hidden conditions discovered after work begins, such as rot behind trim, failed substrate or undisclosed prior coatings, are priced as a written change order and require your approval before that portion proceeds.

Virtual estimates

Estimates prepared from photographs are based on the surfaces and conditions visible in the images and the information you provide. Where on-site conditions differ materially from what was visible, we will advise you in writing before proceeding.

Scheduling and weather

Exterior work is weather dependent. We will not apply coatings outside the manufacturer's stated temperature, humidity and surface conditions. Weather delays are not a breach of agreement, and schedule changes are communicated as they happen.

Payment

A deposit reserves your scheduled dates. The balance is due at substantial completion following your walkthrough. Specific amounts and any progress-payment schedule are stated on the estimate. We accept cash, check and major credit cards.

Materials and color

Unless the estimate states that you are supplying materials, we purchase the products named in it. Colors are confirmed by you in writing before application. Color changes after materials have been purchased or application has begun may incur additional cost. Screen and print representations of color are approximations.

Access and site conditions

You agree to provide reasonable access to the work areas, including utilities and water where required. You are responsible for securing pets and for removing or identifying fragile and valuable items. We protect surfaces not being coated as a standard part of the work.

Warranty

We provide a written 5-year workmanship warranty covering peeling, flaking, blistering and adhesion failure attributable to our surface preparation or application. Exclusions are listed in full on our warranty page. Coatings carry separate manufacturer warranties.

Lead-safe practices

Housing built before 1978 may contain lead-based paint. Work disturbing those surfaces is performed in accordance with the federal EPA Renovation, Repair and Painting rule. You agree to disclose the year of construction and any known lead testing results.

Association and historic approvals

Where a property is governed by an association, or is landmarked or within a historic district, obtaining approval for exterior color and material changes is the owner's responsibility. We assist with samples and submission materials, and work is scheduled after approval.

Insurance

We carry liability insurance and provide a certificate on request before work begins.

Cancellation

Either party may cancel before work begins. Deposits are refundable less any materials already purchased or custom-tinted for your project. Cancellation after commencement is settled for work completed and materials used to that point.

Photographs

Photographs you submit are used to prepare your estimate and for project documentation. We do not publish customer photographs without permission.

Limitation of liability

Our liability is limited to the contract amount for the work performed. We are not liable for indirect or consequential damages. Nothing here limits any liability that cannot be limited under Colorado law.

Privacy

Information submitted through this site is used to respond to your inquiry and provide services. We do not sell personal information.

Governing law

These terms are governed by the laws of the State of Colorado.

Contact

Painter Hotline, a trade name of Search Converts LLC. Phone 720-208-5645. Email email us.

Last updated October 2026. Provided for transparency and not legal advice.